We understand the importance of the data we collect on our customers, and the sensitivity of what our customers may want to use our platform for. The following explanations go into more detail on how your data is being processed and stored.
Shuffle utilizes Google Cloud Platform's Datastore and Google Cloud Storage. We encrypt all your data by default, and have extra mechanisms for API-keys and secrets inserted. All our code for encryption can be accessed here.
Utilizing Google Cloud Platform and internal audit logs, we track all sessions and changes in Google Cloud's Cloud Logging.
Shuffle has added SSO and Two-factor authentication to any user for free, protecting from fraudulent access of your Shuffle account. Read more here on SSO and MFA.
We do not permit our team direct access your organization or data within the Shuffle platform without your explicit consent. During support investigations, we may utilize internal tools to simulate your user, but will never directly get information about you or your organization from our data storage solutions. To learn more about organizations, click here.
We store your data for 3 years by default, to be used in an anonymous and sanitized way, to create algorithms for better workflow autocompletion.
We intend to add a way for you to periodically clear your data in 2022.
Shuffle does not share data with any 3rd parties, except our support partner Infopercept. We do however have third party services where your data may be stored - all listed in the segmented details below.
Shuffle's use and transfer to and from any app in our ecosystem will adhere to the respective platform's user data policy, including their Limited Use requirements. If a breach of policy is discovered, please contact us at firstname.lastname@example.org to get the integration fixed or removed.
All use of Google's API's within the Shuffle ecosystem adheres to the Google API Services User Data Policy, including Limited use requirements. All client credentials that give access to or distribute data to and from Google API's are saved in a secure way and kept strictly confidential.
We use the third party payment processor Stripe. We do not retain any of the information provided to them during a transaction.
Data Controller: Shuffle AS
Contact info: email@example.com